How can we help?
Find the resources you need to manage your presence.
Getting Started
Learn the basics of business mapping and how to join the Google Abia registry.
Managing Your Listing
Update your business details, location, and operating hours easily.
Account & Login
Secure your account and find help with login credentials and permissions.
Technical Issues
Troubleshoot platform errors, loading problems, or app functionalities.
Knowledge Base Highlights
How to register your business
Follow our step-by-step guide to adding your enterprise to the Google Abia directory.
How to update your business details
Easily modify your contact info, hours, or services through your dashboard.
What to do if your location is wrong
Report mapping inaccuracies and learn how to pin your exact entrance point.
Verifying your ownership
Learn about the verification process required to claim your business profile.
Optimizing your visibility
Tips on photos and keywords to help local Abia customers find you faster.
Mobile app troubleshooting
Solutions for common sync issues and login errors on our mobile mapping tool.
1
Can't log in to your account
- Verify your registered email address.
- Click 'Forgot Password' on the login screen.
- Check your spam folder for the reset link.
- Contact support if the link doesn't arrive in 5 minutes.
Troubleshooting Guides
Quick solutions for the most common issues you might encounter while managing your listing.
2
Not receiving confirmation
- Ensure info@googleabia.com is whitelisted.
- Refresh your inbox and check the Promotion tab.
- Confirm the email entered matches your setup.
- Wait up to 15 minutes for system synchronization.
3
Business not showing in search
- Check your Listing Status in the dashboard.
- Ensure all 'Required Fields' are completed.
- Verify that your location pin is accurately set.
- Wait 24 hours for indexing after final approval.
Still need help?
Our team is here to support Abia businesses. Send us a message or email and we will get back to you shortly.